Subject: Site down, are your nameservers down?

Hi there,

Thanks for reaching out — I understand how stressful it is when your site isn't reachable. I checked Cloudflare’s nameservers and they are all fully operational globally at this time.

Since you're seeing reachability issues across different networks, here’s how I’d approach it:

  1. First, I’d check your domain’s DNS resolution using dig or nslookup. If your domain is correctly pointing to Cloudflare’s nameservers, we should get responses with ns1.cloudflare.com and ns2.cloudflare.com.
  2. If you’re using Cloudflare DNS, I’ll inspect your DNS settings in the Cloudflare dashboard to confirm that your A or CNAME records are resolving correctly to your origin server.
  3. Next, I’d look at propagation using DNSChecker.org to ensure there’s no issue with global DNS visibility.

If everything is configured correctly but you’re still having issues, we may want to investigate network-level blocks or any firewall rules at Cloudflare or your origin.

Tools I'd use: dig, nslookup, DNSChecker, Cloudflare Analytics & DNS settings

Let me know your domain if you'd like me to dig in further!


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